Account Executive

Job Description

Our Account Executive is part of a highly productive team that works together to create the best
possible customer experience. The ideal candidate is a passionate, driven sales professional with a track
record of selling SaaS products to nonprofits and/or small businesses. You understand the tech startup
environment, are comfortable moving forward with little direction, and will be excited to help
build/engineering our sales model.

What we look for

• Two+ years of sales experience
• Experience working in a tech startup is a preferred
• Enjoys, or even loves, cold-calling
• Driven sales performer with demonstrated ability to meet/exceed quotas
• Demonstrated ability to put the customer at the center of all you do
• Greatest attention to detail, high diligence, and high level of organization
• Integrity and passion for our services
• Strong verbal and written communication skills, and excellent attention to detail
• Excellent written and verbal communications skills
• Thorough knowledge of Word, Excel, PowerPoint and web-based applications
• Desire to make a larger impact in the world by giving nonprofits technology solutions that help
  them drive their mission and impact change for the greater good
• Ability to work in a fast paced and growth environment with limited structure and guidance
• Ability to look at each situation with adaptability, flexibility and innovation – a true desire to win
  and change the world
• Self-starter/high level of internal motivation to win and succeed
• College degree or equivalent experience (required)
• Ability to travel 25% of time (barring travel restrictions due to COVID-19)

What you will do

• Sell Civic Champs SaaS volunteer management, engagement, and donor solutions: recruit new
  customers in the nonprofit/social good sector via cold call, inbound request, referrals/warm leads
• Achieve monthly, quarterly and annual goals and metrics as outlined by sales management
• Maintain a strong pipeline of qualified, prospective clients
• Have the ability to be flexible in terms of work environment, whether that is remote or in-person
• Update client data and communications within HubSpot CRM
• Conduct software product demonstrations virtually using screen share technology
• Develop proposals and respond to RFP’s in a timely manner
• Own the sales cycle – from lead generation to closure: foster prospects; build relationships; cultivate
  a consultative sales approach; help build/engineer and manage the sales process through
  responsive, proactive and client-focused communication and client management; understand the
  nuances of the buying process and effectively leverage internal and external resources to close your
  opportunities
• Provide consultative selling: through expertise and recommendations, your ability to provide
  solutions for the needs of the client will increase the quality of our products and services
• Problem solve: you will find ways to improve our business, products, approach and customer
  programs – you listen critically to enhance, improve and augment programs at each step of the way
• Collaborate: you will partner with our Customers Success team to foster the transition from sales to
  customer implementation; collaborate with engineering and product teams to test new features
• Continuously educate yourself on the latest digital volunteer management, engagement, fundraising
  and advocacy best practices in the nonprofit space

Nice to have

• Previous remote working experience (if remote)
• Previous startup experience
• HubSpot CRM experience a plus